77sz Privacy
Policy

This Privacy Policy ("Policy") is published by 77sz ("we", "us", "our") and applies to all individuals who visit, register on, or otherwise interact with the 77sz platform available at https://77sz.pro ("Platform"). It governs how we collect, use, disclose, store, and protect any personal data you provide to us or that we generate in the course of providing our online gaming services.

77sz is committed to handling your personal data with the highest standards of care, transparency, and respect. We align our data practices with internationally recognised privacy principles, including those reflected in the General Data Protection Regulation (GDPR), and apply those standards to every player on our platform — including players located across Pakistan, from Karachi and Lahore to Islamabad, Faisalabad, and beyond.

By registering an account on 77sz or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read, understood, and agreed to the data practices described herein. If you do not agree to this Policy, please discontinue your use of the Platform immediately.

77sz collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of data we collect are as follows:

77sz collects personal data through the following methods:

• Direct Submission: When you register an account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, or update your account profile, you directly provide us with personal data.
• Automated Technical Collection: When you browse or use the 77sz Platform, our systems automatically collect technical usage data such as your IP address, browser type and version, operating system, session duration, pages visited, and device identifiers. This collection occurs via server logs, cookies, and similar tracking technologies.
• Payment Processors: When you conduct a financial transaction through JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, our payment processing partners share with us the transaction reference details and outcome necessary to credit or debit your 77sz account.
• Identity Verification Providers: Where we use third-party KYC or identity verification service providers to validate the identity documents you submit, those providers share a verification outcome and relevant extracted data points with 77sz.
• Responsible Gaming Interactions: When you use our responsible gaming tools — such as setting deposit limits or requesting self-exclusion — we record those preferences and instructions as part of your account record.

We do not purchase personal data from data brokers or any other commercial data sources.

77sz uses the personal data it collects for the following specific, disclosed purposes:

• Account Management: To create, maintain, and administer your player account on the 77sz Platform, including processing your login credentials and managing your account preferences.
• Service Delivery: To provide you with access to 77sz games, betting markets, and all related platform features you are entitled to use as a registered player.
• Identity Verification & KYC: To verify your identity and age (21+) in compliance with our licensing obligations and to meet applicable Know Your Customer requirements before processing withdrawals or granting access to certain platform features.
• Financial Transactions: To process your deposits and withdrawals accurately and securely through your chosen PKR payment method (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank).
• Regulatory Compliance: To comply with our Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and other applicable legal and regulatory obligations, including retaining transaction and identity records for the periods required by law.
• Fraud Prevention & Platform Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and any other conduct that violates our Terms & Conditions or applicable law.
• Responsible Gaming: To implement and honour the responsible gaming preferences you set, including deposit limits, session limits, loss caps, and self-exclusion instructions.
• Customer Support: To respond to your enquiries, resolve disputes, and provide you with technical and account assistance through our 24/7 Urdu and English-language support team.
• Platform Improvement: To analyse aggregated and anonymised usage data in order to improve the functionality, stability, and user experience of the 77sz Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform news — only where you have opted in to receive such communications, and subject to your right to opt out at any time.

For each processing activity described in this Policy, 77sz relies on one or more of the following legal bases:

• Contractual Necessity: Processing that is required to perform our contract with you — i.e., to deliver the 77sz gaming services you have registered to use, process your financial transactions, and manage your account.
• Legal Obligation: Processing that is necessary to comply with our legal obligations under AML regulations, KYC requirements, gaming licensing conditions, and other applicable laws.
• Legitimate Interests: Processing carried out for 77sz's legitimate business interests where those interests are not overridden by your privacy rights — including fraud prevention, platform security, and aggregated analytics for service improvement purposes.
• Consent: Processing for marketing communications and optional personalisation features, where we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

77sz does not sell, rent, or trade your personal data to any third party for their independent commercial use. We share your personal data only in the following limited and controlled circumstances:

• Payment Processors: We share the minimum necessary financial data with our approved PKR payment partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) solely to process your deposit and withdrawal requests.
• KYC & Identity Verification Providers: We share identity documents and personal data with our contracted KYC verification service providers solely for the purpose of verifying your age and identity as required by our licensing obligations.
• Game Content Providers: Certain game providers integrated into the 77sz Platform may receive your anonymised player ID and session data to deliver their game software and record game outcomes. These providers do not receive your name, contact details, or financial data.
• Regulatory & Law Enforcement Authorities: We will disclose personal data to competent regulators, law enforcement agencies, or courts where we are legally required to do so, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.
• Professional Advisors: We may share limited personal data with our legal counsel, auditors, or compliance consultants where necessary in connection with their professional engagement with 77sz, subject to binding confidentiality obligations.

77sz retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with 77sz, plus a minimum of five (5) years following account closure to satisfy AML record-keeping requirements.
• Transaction & Financial Records: Retained for a minimum of five (5) years from the date of each transaction, in line with standard financial record-keeping obligations applicable to licensed gaming operators.
• KYC & Identity Verification Documents: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later.
• Support Communications: Retained for three (3) years from the date of the interaction, unless the communication relates to an ongoing dispute or legal matter, in which case it is retained until that matter is fully resolved.
• Marketing Consent Records: Retained for three (3) years from the date consent was given or withdrawn, as evidence of our compliance with consent requirements.
• Cookies & Technical Usage Data: Session cookies are deleted at the end of your browser session; persistent cookies and server log data are retained for a maximum of thirteen (13) months.

Following the expiry of the applicable retention period, 77sz will securely delete or anonymise your personal data in a manner that prevents its recovery or reconstruction.

77sz implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• TLS 1.3 Encryption: All data transmitted between your browser or device and the 77sz Platform is encrypted using TLS 1.3 protocol, ensuring that your personal and financial data cannot be intercepted during transit.
• Encryption at Rest: Sensitive personal data stored in our databases — including identity documents, financial references, and KYC records — is encrypted at rest using industry-standard AES-256 encryption.
• Access Controls: Access to personal data within 77sz's internal systems is restricted on a strict need-to-know basis. All staff members with access to personal data are subject to background checks and binding confidentiality agreements.
• Two-Factor Authentication: Optional two-factor authentication (2FA) is available to all registered players and is required for internal 77sz staff accessing sensitive data systems.
• Continuous Monitoring: Our security team operates continuous intrusion detection and anomaly monitoring across all platform systems. Suspicious activity triggers automated alerts and immediate human investigation.
• Regular Security Audits: 77sz commissions periodic third-party security audits and penetration tests to identify and remediate vulnerabilities in our platform and data infrastructure.

The 77sz Platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure user experience. The following categories of cookies are used on the Platform:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They manage your login session, maintain your authentication state, and enable core security features. These cookies cannot be disabled without rendering the Platform non-functional.
• Functional Cookies: These cookies remember your preferences, language settings, and responsible gaming tool configurations so you do not have to re-enter them each visit.
• Analytics Cookies: These cookies collect anonymised data about how visitors use the Platform — including which pages are visited most frequently and how users navigate between sections. This data is used exclusively to improve the Platform experience. No individually identifiable data is collected through analytics cookies.
• Performance Cookies: These cookies help us monitor Platform performance, identify errors, and optimise loading times. They do not collect personal data.

77sz does not use cookies for cross-site behavioural advertising or to share tracking data with third-party advertisers.

As a data subject whose personal data is processed by 77sz, you hold the following rights, which you may exercise at any time by contacting us at [email protected]:

• Right of Access: You have the right to request a copy of all personal data that 77sz holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that any inaccurate or incomplete personal data we hold about you be corrected or completed without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AML and gaming licensing regulations.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to Data Portability: You have the right to receive the personal data you have provided to 77sz in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, and where your particular circumstances justify the objection.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

77sz will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two (2) months, in which case we will inform you of the extension and the reasons for it within the initial thirty-day period.

The 77sz Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the 77sz account registration and KYC process, and we apply rigorous checks to enforce this requirement.

Parents and guardians in Pakistan are strongly advised to implement parental control software on shared or family devices to prevent underage access to online gaming platforms including 77sz. If you have reason to believe that a person under 21 has registered on the Platform, please contact our support team immediately at [email protected].

As an internationally licensed online gaming operator, 77sz may process and store your personal data on servers located outside of Pakistan. Where such international transfers occur, 77sz ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Policy.

The safeguards we rely on for international data transfers include:

• Standard Contractual Clauses: Where personal data is transferred to service providers or processors located in countries without an adequate data protection framework, we implement standard contractual clauses approved by relevant data protection authorities to ensure the receiving party is bound by equivalent data protection obligations.
• Adequacy Decisions: Where transfers are made to countries that have received an adequacy determination from a recognised data protection authority, we rely on that determination as the basis for the transfer.
• Processor Due Diligence: Before engaging any international data processor, 77sz conducts a thorough review of that processor's security practices, certifications, and data protection commitments.

77sz may send you marketing communications — including bonus offers, promotional updates, PSL betting opportunities, and platform news — where you have provided your explicit consent to receive such communications at the time of registration or subsequently through your account settings.

We may contact you through the following channels, subject to your consent preferences:

• Email communications to your registered email address
• SMS notifications to your registered Pakistani mobile number
• In-platform notifications and messages within your 77sz account

Opting Out: You may withdraw your consent to receive marketing communications at any time through any of the following methods:

• Clicking the unsubscribe link included in any marketing email sent by 77sz
• Updating your communication preferences within your 77sz account settings
• Contacting our support team at [email protected] and requesting to be removed from all marketing lists

77sz reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or the services we provide. All updates will be published on this page at https://77sz.pro/privacy-policy with a revised effective date clearly indicated at the top of the Policy.

Where a change to this Policy is material — meaning it significantly affects how we process your personal data or the rights available to you — 77sz will notify you proactively through one or more of the following methods:

• An email notification sent to your registered email address
• A prominent notice displayed within your 77sz account dashboard upon your next login
• An in-platform banner notification on the 77sz homepage

Your continued use of the 77sz Platform following the publication of a revised Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes to this Policy, you should cease using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 77sz processes your personal data, please contact our dedicated privacy team. We are committed to responding to all enquiries promptly and thoroughly.

Contact Details:

• Email: [email protected]
• Live Chat: Available 24/7 directly within your 77sz account dashboard, staffed in both Urdu and English
• Response Time: We aim to respond to all privacy-related enquiries within five (5) business days

We take every privacy concern seriously. Our support team based across Pakistan's major cities — Karachi, Lahore, Islamabad, Faisalabad — understands the local context and will handle your enquiry with care and discretion.